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Definition

The inter-library loan (ILL) is an information-based service for libraries in Malaysia. This service allows customers to borrow original material or obtain copies of materials that are not available at the UiTM library. Customers who are eligible for this service may request the materials needed through the PTAR library.

ILL Service at Perpustakaan Tun Abdul Razak
PTAR is a member of the SPP Malaysia consortium and is registered with Perpustakaan Negara Malaysia (PNM) (the National Library of Malaysia). The ILL service at PTAR is divided into two categories:-

● Internal ILL (customer application at the Shah Alam and UiTM branch/state campus libraries)
● External ILL (application for SPP Malaysia consortium members.

This service is given to the students, academic staff and administration staff of UiTM.

Internal ILL (customer application at the Shah Alam and UiTM branch/state campus libraries)
PTAR internal customer application (Shah Alam campus) to borrow materials from external libraries. The number of books and articles allowed for application at any one time is as follows:

The duration of loan is dependent on the permission granted from the supplier's library.

Charges and Payment (Photocopy Materials)
i. The payment charge is set by the supplier’s library.
ii. The borrower must complete the payment (material charge, service fee and postage charges) when collecting the material.

External ILL (application for SPP Malaysia consortium members)

Applications are accepted from organisations under the SPP consortium to borrow PTAR materials. The terms and conditions of the loan are as follows:
i. A maximum of 10 books at a time.
ii. Loan period – one month (28 days).
iii. The materials allowed for loan are books (open collections) and articles only.
iv. Material renewal can be done once only and if the material is not returned, further material loans will not be made.

ILL Application Procedure
i. Customers are required to submit an ILL request through OPAC UiTM.
ii. The ILL form must be completed with accurate information to expedite the application process.
iii. The duration to obtain the material is 14 days during office hours and depends on the availability of the material at the supplier’s library.
iv. Customers will be notified by email/telephone once the material is received by PTAR.
v. Customers are required to collect the materials promptly at the customer service counter.
vi. The duration of the loan depends on the supplier’s library.
vii. Materials borrowed must be returned within 3 days from the date of return.
viii. Customers should notify the ILL staff if they wish to renew their loan (before the return date). Loan renewal for the material can only be done once (depends on the supplier’s library) .
ix. For materials that are charged (overseas applications), the applicant is required to make the payment upon collection of the material.
x. If the material is not returned within six months by the borrowing library, the UiTM library will consider it as a lost book. The borrowing library will have to pay based on the book price including a processing fee of RM20.00.

Login OPAC UiTM through our My Knowledge Management (MyKM Portal) 🌐:
http://mykm.uitm.edu.my/

For further enquiries, please contact: 0355438521/0355443716
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UiTM Library is pleased to offer Pay-Per-View Services exclusively for

1. Academic Member (Communities of Research - CoRe)
2. Academic Staff (for teaching, learning, and research purposes)
3. Administrative Staff (for official use of the University)

(Source of Approval: Mesyuarat Kewangan dan Pembangunan UiTM ke-199)

This specialized service is designed to support your research and academic needs by providing access to specific articles not available within the library’s current subscriptions.

With Pay-Per-View, academic staff can request the library to purchase articles directly from publishers. This ensures access to high-quality resources that are crucial for research, teaching, and scholarly activities, even if the articles fall outside the scope of our subscribed databases.

We are committed to assisting you in accessing the resources you need. For further details or to make a request, please contact the person below.

1. Mrs. Aznur Umiza Abu Kassim (03 5544 3796) | This email address is being protected from spambots. You need JavaScript enabled to view it.
2. Noor Hayati Binti Abu Kassim (03 5544 3747) | This email address is being protected from spambots. You need JavaScript enabled to view it.

Pay Per View Form

Term and Condition

1. The applicant does not have a grant to fund the ongoing research.
2. Application for journal articles and chapters in eBooks that are not written by the applicant, meaning they are not original writings.
3. The applicant must ensure that the material has been checked and is not in the PDAT subscription or PTAR printed collection, cannot be supplied through the Interlibrary Loan service, and is not in the open access collection.
4. The materials provided are for the applicant's use only.
5. The supplied materials cannot be distributed to third parties and are subject to the Copyright Act 1987 (Act 332) and the regulations set by the publisher.
6. The type of materials requested through the PPV must have the following values for learning, teaching, and research:
   • Journal Article.
   • Chapter in eBook (book chapter).
   • Reference (reference work i.e. proceeding, thesis, etc.)
   • Video
7. The application must obtain the approval of the Dean or Head of the Responsibility Center.
8. The processing of the PPV application is within 30 working days.
9. Every applicant who receives materials through the PPV PTAR service is subject to the Policies, Regulations, and Acts established and applied by PTAR, UiTM, and the Publisher.

The Client Services Division is responsible to provide effective services in meeting the needs of users, fulfil users’ satisfaction and provide current information to users. The services provided to users are library material’s transactions (loan, return, renew, reserve), Interlibrary Loan and Document Delivery, Library user’s Registration (internal user, external user), and Services for locating unfound library materials.